Shipping and Delivery
Shipping & Delivery
How do we ensure carbon-neutral shipping? 🌱 🌸 🌱. DHL GoGreen is DHL's climate friendly shipping programme, which ensures to compensate all emissions generated during transport through climate protection projects. You can find more information abou
Delivery Times & Tracking
Are you ready to receive your parcel? 🚚. As soon as your order has been handed over to DHL GoGreen, you will receive a dispatch confirmation with your tracking link via email. You can then use the link to track your package. How long your order will
Shipping Costs
Are there additional shipping costs? 🌱 📦. Unfortunately, we cannot avoid shipping costs, for a climate neutral shipping, for orders under a certain purchase value. The shipping costs depend on the country of destination of the order:.
Customs and Import Fees
We ship all our parcels from Germany. Therefore, in very rare cases, your delivery may be subject to customs duties, e.g. for shipments to Switzerland, Norway or the United Kingdom. If you have to pay customs fees, we sincerely apologize for this inc