Help Center COM

How do we ensure carbon-neutral shipping? &#x1F331; &#x1F338; &#x1F331;<img src="https://attachments.gorgias.help/xkj9/hc/jzz2/4a1695d7-f51b-49f3-82ff-1b9db98ac2ab-ff336560-4937-4c51-8fd9-b415296649ec.png" style="width: 136px;" class="fr-fic fr-dii fr-fir">All our products (whether addressed nationally or internationally) are shipped with DHL GoGreen. &#xA0;DHL GoGreen is DHL&apos;s climate friendly shipping programme, which ensures to compensate all emissions generated during transport through climate protection projects. You can find more information about this programme <a href="https://www.dhl.de/en/privatkunden/kampagnenseiten/gogreen.html" rel="noopener noreferrer" target="_blank">directly at DHL</a>.<img src="https://attachments.gorgias.help/xkj9/hc/jzz2/96f5dd05-3cfc-4ea1-b688-65dc21126524-a06ee456-9343-4fc2-b871-b86743ba9719.png" style="width: 445px;" class="fr-fic fr-dib">Orders received before 12:00 PM usually leave our warehouse the same day. If your order is placed after that time, it will be shipped the following day.

How do we ensure carbon-neutral shipping? 🌱 🌸 🌱. DHL GoGreen is DHL's climate friendly shipping programme, which ensures to compensate all emissions generated during transport through climate protection projects. You can find more information abou

Shipping & Delivery

Shipping and Delivery

Delivery Times & Tracking

Shipping Costs

Customs and Import Fees

I want to return something

I have a complaint about my delivery

Return & Complaint

Natural cosmetics and ingredients

Skin knowledge

Cosmetics for sensitive skin

Product

Payment Options

Gift Cards

Discounts

Payment & Discounts

My Plants are Purple account

I want to delete my account

I can't find my product

I have not received an order confirmation.

Technical & Account

Join our Purple Community!

I would like to unsubscribe from the newsletter.

Sustainability and Packaging

Eden Reforestation Projects

Collaborations

Contact us

General Information

Shipping & DeliveryUpdated 10 months ago