I have a complaint about my deliveryUpdated 8 months ago

My delivery arrived damaged.🌱

If your delivery arrived damaged, of course we are incredibly sorry about that.

Could you please send us a photo/proof to [email protected] for our warehouse, so we can avoid such incidents in the future?

As soon as we have received your message, we will of course prepare a new parcel for you immediately.

Thank you so much for helping us! 💜

The contents of my parcel are incomplete or a wrong item has been delivered. 🌱

If your delivery is incomplete or has arrived incorrectly, we are incredibly sorry about that!

In order for us to avoid such errors in our warehouse in the future, please fill out the linked form and send it to [email protected]:

As soon as we have received your message, we will prepare a new parcel for you immediately.

Thank you so much for helping us! 💜